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marc's musings

a blog about #CRE

Upskilling Your CRE Team: Essential Skills for Today and Tomorrow

4/30/2025

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The commercial real estate industry is undergoing rapid transformation. Technological advancements, evolving tenant expectations, a growing focus on sustainability, and shifting market dynamics mean that the skills required for success are constantly evolving. Relying solely on past experience or existing knowledge is no longer sufficient. Continuous upskilling is essential for both individual career growth and organizational competitiveness.

Are you and your team equipped with the essential skills needed not just for today, but for the future of CRE? INSPIRE's Learning & Development programs are designed to help professionals acquire and hone the critical competencies needed to thrive in this changing landscape.

Skill Area 1: Technology & Data Literacy

Technology is no longer peripheral to CRE; it's becoming central. From property management software and CRM systems to building automation, data analytics platforms, and the growing influence of Artificial Intelligence (AI), technology is reshaping how properties are managed, marketed, and valued. Professionals need skills in:

  • Effectively utilizing relevant software platforms.
  • Understanding and interpreting data to inform decisions.
  • Recognizing how AI and automation can improve efficiency and service delivery.
  • Leveraging technology for better communication and tenant engagement.

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Invest in Your Team: The Compelling Case for CRE Learning & Development

4/30/2025

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"We're too busy right now."

"Training isn't in the budget this year."

Sound familiar?

These are common refrains in many industries, including commercial real estate, when it comes to investing in employee Learning & Development (L&D).
 But treating training as a discretionary cost, easily deferred or cut, is a critical mistake.

The real question isn't "Can we afford to train our team?" but rather, "Can we afford not to?"

Failing to invest in your CRE team's growth comes at a significant cost – inefficiency, errors, inability to adapt, low morale, and high turnover. 

Conversely, prioritizing L&D is a strategic investment that yields substantial returns. INSPIRE provides targeted L&D solutions, including our INSPIRE University platform, designed specifically to help CRE organizations build highly trained, adaptable, and high-performing workforces.

The High Cost of Untrained Teams

Consider the tangible consequences of underinvesting in your team's development:

  • Inefficiency: Employees lack the skills or knowledge to perform tasks optimally, leading to wasted time and resources.
  • Costly Mistakes: Lack of proper training increases the likelihood of errors in areas like financial reporting, lease administration, maintenance, or compliance, leading to direct financial losses or rework costs.
  • Inability to Adapt: Teams are unprepared to navigate changes in technology (like AI or new software), market conditions, sustainability requirements, or regulations, hindering the company's competitiveness.
  • Low Morale & Confidence: Employees feel undervalued and lack the confidence to tackle new challenges or perform at their best.
  • High Turnover: Lack of growth opportunities is a major reason employees leave, leading to significant recruitment and replacement costs.

These factors collectively result in subpar organizational Performance.

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    ​Hi! I'm Marc

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    I am internationally recognized as an innovative and dynamic leader in the CRE industry. Since establishing INSPIRE ​in 2015, I have helped businesses excel amid unprecedented and historical changes by empowering teams to deliver exceptional service to clients and tenants and through a laser-like focus on optimizing asset value.

    In addition, as an accomplished author, a sought-after speaker, and a talented instructor, I thoroughly enjoy igniting a passion in others to become the best and brightest talent in CRE.

    View my profile on LinkedIn

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  • Home
    • What We Do
  • Consulting
  • Distressed Assets
  • SOP Manuals
  • Expert Witness
  • Keynote Speaker
  • LEARNING & DEVELOPMENT
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  • Thought Leadership
  • Contact Us